After-Sales & Warranty
At Eggree, we believe in straightforward support. Here’s how we ensure your satisfaction.
Spare Parts On Demand: We’ve Got You Covered!
- Stocked & Ready: Our overseas warehouses hold a vast inventory of critical spare parts, always ready.
- Need Help? Our team is here for any questions or to help you get the right part.
- Contact Us: Email info@eggree.eu. Please include your order number.
Damaged Upon Arrival? No Problem.
- Act Fast: Contact us within 48 hours of delivery.
- What to Send: Your order number and clear photos/videos of the damage.
- Our Solution: We’ll arrange a free replacement or return. No extra cost to you.
14-Day Easy Returns
- Return Window: Unused, eligible items can be returned or exchanged within 14 days of delivery.
- How to Return: Simple Steps, Email info@eggree.eu for instructions.
- Please Note:
- You are responsible for return shipping costs (if not a quality issue).
- Custom Made and “Final Sale” items are excluded.
Warranty: Our Pledge of Protection
- How to Claim:
- Email info@eggree.eu with your order number and problem details (photos/videos help).
- We will process quickly.
- Our Promise: Free repair, replacement, or refund. We cover shipping for approved warranty claims.
